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It may take 24-48 hours to receive a response to the inquiries submitted through the CCFSA website. We are happy to provide information about our programs or member agencies or respond to general inquiries through this site.

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35 Cold Spring Road
Rocky Hill, CT, 06067
United States

8605710093

VOCA Regional Coordinator - North

Yolanda Ortiz

VOCA Regional Coordinator

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Yolanda Ortiz joined the Connecticut Council of Family Service Agencies in August of 2019 as the VOCA Regional Coordinator.

She has an extensive background working in the human services sector providing intensive case management services to young adults, homeless veterans and families from varied backgrounds and communities. During her career, she managed several programs; advocating on behalf of grandparents raising grandchildren and young adults under the care of DCF to help them become healthy, self-sufficient and independent.

Yolanda has worked with many non-profit organizations, food pantries and volunteers. Additionally, with the help of grandparents and donors she helped bring back to life an abandoned community garden in one of the poorest neighborhoods in the City of Hartford; an area described as a food desert because of the lack of affordable quality food. This community accomplishment allowed families to enjoy homegrown vegetables and have fun at the same time!  

Yolanda holds a Bachelor of Science in Business Management and a Master of Science in Management and Organizational Leadership from Albertus Magnus College in New Haven, CT.

In the past she worked as a Special Deputy Sheriff at Juvenile Court in Hartford, CT and also work for the US Immigration Service as a Detention Deportation Officer. Yolanda is a proud US ARMY veteran and is a past member of the City of Hartford’s Commission on Veterans Affairs.